Customer Reviews

Based on 7 reviews
86%
(6)
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14%
(1)
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WILLIAM MCKAY

Amazing flavor, Much better than I was expecting

Hi William — thank you! We’re thrilled you loved Intense. Its dark, smoky roast with notes of dark chocolate and hazelnut is meant to surprise in the best way. 🙌
If you’re up for something smoother next time, try Balance (almond & cocoa). And I’d love to hear your brew method so we can share a couple of pro tips for an even better cup

C
Customer ISABEL OMALLEY
Good coffee, bat customer service

I sent 2 emails to the site advertising the coffee and they did not respond which is very insulting. I got the coffee and it says do not use in boiling water. I have a French Dip maker and my question was, what kind of coffee brewing should I need so I can use this coffee.

Isabel, thank you for the honest feedback, and I’m truly sorry we missed you earlier. It may have been a system glitch on our side, but that’s on us. For French press, use hot—not boiling—water (195–205°F / 90–96°C) and a medium-coarse grind; steep about 4 minutes and plunge gently. We’d love to make this right: we’ll gladly add a complimentary bag to your next order to thank you for the chance to regain your trust. Please email us at hola@cafegavi.com and we’ll set it up right away.

M
Marco
Caution. This coffee is not for everyone

Coffee aficionado here with many years of “experience” in coffee tasting. This is one of the best coffee experiences I’ve had in my life. The intense coffee has a syrupy consistency, smooth texture, full body, intense taste that I put in a category of its own. Many years ago I had an exceptional cup of coffee from Colombia and I had been looking for it in every possible Colombian coffee out there only to be quickly disappointed…my search has ended. Looking forward to a 5 pound bag (please!). I began my review stating this is not for everyone because it isn’t. Great coffee is not cheap, but cheap coffee will never be great!

Marco, what a phenomenal review—thank you. You captured Intense perfectly: syrupy, smooth, full-bodied. We’re exploring larger packs now; if you’d like, email us so we can chat about volume orders for you!

K
Khalil Kanbar
Intense - Duo Pack Review

The shipping was fast and the box it came in was amazing. I bought the grounded version and it was so amazing using a traditional coffee machine. The coffee was fresh and very flavorful.

Khalil, we appreciate you! Thanks for calling out the shipping and flavor—our aim is speed without sacrificing freshness. Cheers to many bold cups ahead.

J
Jeffrey M
Quite impressive, highly recommend to all coffee lovers!

I had an issue with opening the bag but besides that the flavor, aroma and strength of the coffee was above my expectations. I drink my coffee black and this is absolutely one of the first ive tried black without any bitterness.

Jeffrey, really appreciate the high praise—and sorry about the bag opening issue. Each pouch has a tear notch and resealable zipper; if yours was off-spec, we’ll happily replace it with your next order. Email hola@cafegavi.com and we’ll take care of you.